Q: What is your website all about?

A: Our website is a cross-border e-commerce platform that specializes in bringing quality products from China to customers around the world. We carefully select popular and highly rated products from local Chinese markets and make them available for purchase on our website.

Q: What kind of products do you sell on your website?

A: We sell a wide range of products from China, including consumer electronics, household goods, clothing, and more. All the products showcased on our website are selected for their quality and popularity in the local Chinese markets.

Q: How do I know if the products on your website are of good quality?

A: We ensure the quality of our products by only selecting those with high ratings and good reviews from customers in China. We also provide accurate descriptions of each product, including specifications, features, and images, to help you make an informed purchasing decision.

Q: Where do you ship your products to?

A: We support global shipping and can ship our products to most countries and regions around the world.

Q: What is your shipping time and method?

A: We offer a fast shipping service with an average delivery time of 4 days. We use reliable shipping partners, such as USPS and FedEx, to ensure that your order arrives safely and on time.

Q: What is your return policy?

A: We offer a 2-week return and exchange policy for defective or damaged products. Please note that due to the nature of our business as a proxy purchasing platform, we do not accept returns or exchanges for any reason other than product defects. Therefore, we strongly recommend that you carefully consider your purchase before placing an order.

Q: Where is your company located?

A: Our company, Qingdao Qinghong Co., Ltd., is based in Qingdao, China, and was founded in 2009. We have a team of 60 dedicated employees who work hard to provide you with the best possible service.

We hope this information has been helpful in answering any questions you may have had about our website and the services we offer. Thank you for choosing our platform for your cross-border shopping needs.